FAQs
How can we help
When should I place my order?
We recommend placing your order 1–2 months prior to your event due to limited availability.
The latest we can accept orders is up to 2 weeks before the event date, subject to availability.
What are the rates for rental packages?
Rental packages begin at $350 and up, with pricing adjusted based on selected add-ons.
On-site event styling services start at $1,400 and up.
Final pricing varies depending on additional items and service needs.
Please reach out to us for a detailed consultation.
Do you provide desserts, cakes, or rice cakes?
We do not provide desserts, cakes, or rice cakes as part of our services.
If assistance is needed, arrangements may be made for an additional fee upon request.
For clients who prefer to prepare their own items, guidance will be provided when using our rental services.
Where do I pick up and return the rentals?
Pick-up and drop-off are available at the following locations:
- Arts District
- Highland Park
The standard rental period is 3 days, including pick-up and return dates.
Extended rentals are available for an additional $100 per day.
*Please note that local pickup only is available at this time.
What happens if an item is damaged during use?
If any items are damaged during the rental period, cleaning and repair fees will apply.
If an item is deemed unusable, additional replacement costs may be charged accordingly.
We kindly ask that all items are handled with care to avoid any damage.
How can I contact you?
For any inquiries, please contact hello@thesangla.com
Chat support is also available via Kakao Channel.